My Project Management Expert

Project Services

Project Services Offered

  • Business Improvement Process
  • Offshoring Teams and Departments
  • Outsourcing including Business Process Outsourcing
  • Business Case Reviews
  • Programme Initiation Setup incl Effective project management documents
  • Programme and Project Audits
  • Risk Assessments
  • Programme and Project Troubleshooting
  • Interim Management ie CIO, Programme Manager, PMO and Project Manager
  • Identifying and Managing Business Stakeholders and Project Sponsors
  • Programme and Project Turnaround
  • Programme Closure and Lessons Learned
  • Project Management Training
  • PMO SetUp and Efficiency Improvement
  • Project Management Coaching & New Role Training
  • Training for Project Sponsors and Senior Stakeholders

  • Our Clients

    My PM Expert Client camelot and EuroMillions

    My PM Expert Client Sky and BSkyB

    My PM Expert Client Playtech

    My PM Expert Client Three

    My PM Expert Client NHS

    My PM Expert Client SciPlay, global joint venture between Playtech & Scientific Games

    My PM Expert Client BBC Worldwide and beeb

    My PM Expert Client Energis

    My PM Expert Client ITV

    My PM Expert Client MTV

    Client Recommendations

    Camelot - National Lottery

    “It is immediately apparent on meeting Susan that she knows her stuff. As a PM she is highly focussed on timeliness and quality of delivery and the results speak for themselves.”

    Neil May - IT Auditor

    “I have worked along side Susan at Camelot for over a year and in that time she has shown enormous determination and commitment to relaunch EuroMilions and deliver the new EuroMillionaire Raffle. In very difficult circumstances and against some of the most challenging timescales, she has managed to progress complex programmes with multiple business and technology streams while changing behaviour and established practices which inhibited or prevented her achieving the programme objectives. I would happily recommend Susan to deliver similar programmes and projects, especially if you need to move a few obstacles and challenge entrenched opinion

    Ed Johnston - Programme Manager

    “Susan is a very talented, driven and assertive professional who had the persistence and resilience to successfully deliver, on time, the first major gaming programme in Camelot's third licence period - a significant achievement!”

    Nancy Chan - IT Audit Manager

    “Susan is a very capable and highly organised project manager who oversaw the delivery of a signifcant commercial project within Camelot.”

    Richard Bateson - Marketing Director

    She not only delivered the project on schedule, which was heavily advertised nationally, but also delivered the project by generating a lot of enthusiasm within the people in the team. This ensured that she got people to work with her, where she bought out the best in people. One other observation on Susan's approach is that she was never afraid to get her hands dirty; she always got involved in the detail when necessary to push the project along, as opposed to just delegating from a high level. I hope to work with Susan again in my career.”

    Jayesh Panchmatia - Business Analyst


    “Susan succeeded in delivering Sky’s strategic web platform on time and on budget despite a host of significant technical and logistical challenges. She is an extremely motivated and determined programme manager and I would be happy to work with her again.”

    Paul Cahill-Britton - Acting Head of Infrastructure Design & Development

    “Susan worked in the New Media area at Sky delivering a whole online platform and the first Mobile application Sky had developed. She had extremely aggressive timelines to achieve and some less than helpful colleagues. She demonstrated total persistance and determination and delivered both projects on time and budget.”

    Mike Sturrock - Programme Manager

    “Susan was given a very difficult role to deliver the infrastructure required by the new media platform in a time scale which had been deemed by the internal infrastructure teams to be impossible. She achieved the deadline and delivered a viable platform for the applications to work on. My role in the PMO was to ensure that the job was of sufficient quality to be judged as fit for purpose which I felt was achieved despite of the considerable time pressures. This was due to the determination of Susan. She showed herself to be technically competant and capable of working under sustained high pressure.”

    David Norris - Project Management Office

    BHR Hospitals Trust (NHS)

    “Susan is a highly competent and skilled Programme Manager and has first class communication skills. Her work at BHR Hospitals was particularly challenging given the resourcing difficulties that she experienced at the Trust, but nevertheless her professionalism, enthusiasm and determination shone through.”

    Andy Coates - Programme Manager IMS Maxims

    “Susan joined our Business Solutions team, taking over the management of a floundering Technology & Business Change programme. She is a great asset to our team - bringing a new approach to project management that has been of particular benefit to the more junior members of our team. Her input put the programme back on track. I would recommend her as a valuable project resource.”

    Kelly Paige - Project Manager

    Carphone Warehouse

    “Susan and I worked together on a systems implementation programme within the Carphone Warehouse. During that time I regarded Susan as being knowledgeable, highly motivated and determined to succeed. A pleasure to work with.”

    Paul Thorley - Programme Manager

    “Susan is a hard-working self-starter who invariably understands exactly what a project is all about from the outset, and how to get it done quickly and effectively.

    On the interpersonal side, Susan has superior written and verbal communication skills. She gets along extremely well with staff under her supervision, as well as colleagues at her own level. She is highly respected, as both a person and a professional, by colleagues, employees, suppliers, and customers alike.

    Amol Shah - Business Analyst

    Homechoice (Tiscali)

    “Susan and I worked together on a high profile National Rollout Programme for Homechoice (Video Networks Ltd.). Susan demonstrated throughout her time at Homechoice, very strong leadership and management skills, great attention to detail and outstanding communication skills. She is a very talented Programme Manager and executes to plan and budget accurately.

    Ruth Williams - Business Integration Manager


    “Susan's background is very varied and the experience is evident both in the way that she conducts herself and her high level of commercial acumen. She also has a very strong "can do" attitude".”

    Chris Redmond - IBM Estate Programme Manager

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    Original Content Copyright © 2009
    All other content is in the public domain or is copyright by the credited author.